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GIFTBORO LEGAL

Privacy Policy

Last Updated: July 23, 2026

This Privacy Policy explains how SSR Technologies LLC, doing business as GiftBoro (“GiftBoro,” “we,” “us,” or “our”), collects, uses, shares, and protects personal information when you visit giftboro.com, create an account, purchase a digital gift card or other digital product, contact customer support, or otherwise use our services.

By using GiftBoro, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information you provide

We may collect information that you provide directly to us, including:

  • your name, email address, telephone number, and billing address;
  • account credentials, such as your email address and password;
  • order information, including the digital product purchased, order amount, currency, order status, and transaction identifiers;
  • recipient information when you send a digital gift card to another person, including the recipient’s name, email address, telephone number, and gift message;
  • information submitted through customer support requests;
  • information needed to verify an order, prevent fraud, comply with applicable law, or resolve a payment dispute.

You are responsible for ensuring that you are authorized to provide any recipient’s personal information to us.

Payment information

Payments may be processed by third-party payment providers, including Stripe and Google Pay.

GiftBoro does not ordinarily receive or store your complete payment card number or card security code. We may receive limited payment information, such as:

  • payment method type;
  • card brand;
  • last four digits of the card;
  • billing country;
  • payment status;
  • transaction or payment identifier.

When you choose Google Pay, information necessary to complete the transaction may be processed by Google and our payment processor. Google’s handling of your information is governed by the Google Privacy Policy and the Google Payments Privacy Notice.

Information collected automatically

When you use GiftBoro, we may automatically collect:

  • IP address;
  • browser and device type;
  • operating system;
  • approximate location derived from your IP address;
  • pages viewed and actions taken;
  • referring and exit pages;
  • date and time of access;
  • cookie identifiers;
  • security, error, and transaction logs.

We use this information to operate the website, protect accounts, prevent fraud, troubleshoot problems, and understand how customers use our services.

2. How We Use Information

We may use personal information to:

  • create and manage your account;
  • process payments and orders;
  • fulfill and electronically deliver digital gift cards and other digital products;
  • send order confirmations, receipts, delivery emails, and service notifications;
  • provide customer support;
  • verify transactions and customer information;
  • prevent fraud, unauthorized transactions, abuse, and security incidents;
  • investigate chargebacks, refunds, and payment disputes;
  • improve our website, products, checkout process, and customer experience;
  • comply with legal, tax, accounting, anti-fraud, and regulatory obligations;
  • enforce our Terms and other agreements;
  • send promotional communications where permitted by law and in accordance with your preferences.

We may use aggregated or de-identified information for analytics, security, product development, and business reporting.

3. Legal Bases for Processing

Where applicable data-protection law requires a legal basis, we process personal information:

  • to perform a contract with you, including processing and fulfilling your order;
  • to comply with legal obligations;
  • for our legitimate interests, including fraud prevention, security, customer support, service improvement, and enforcement of our rights;
  • with your consent, where consent is required.

You may withdraw consent at any time, but this will not affect processing that occurred before withdrawal.

4. How We Share Information

We may share personal information with the following categories of recipients.

Payment providers

We share information necessary to authorize and process payments with payment providers such as Stripe, Google Pay, card networks, banks, and fraud-prevention providers.

Gift card suppliers and issuers

We may share order and delivery information with digital-product suppliers, including Reloadly, and with the applicable gift card brand, issuer, merchant, distributor, or fulfillment provider.

These parties receive only the information reasonably necessary to fulfill, validate, or support the transaction.

Service providers

We may use third parties to provide:

  • website hosting and cloud infrastructure;
  • email and order delivery;
  • analytics;
  • customer support;
  • identity and contact verification;
  • cybersecurity and fraud prevention;
  • accounting, legal, and compliance services.

These providers may process personal information only for the services they perform for us and subject to applicable contractual restrictions.

Legal and safety disclosures

We may disclose information when reasonably necessary to:

  • comply with applicable law, court orders, subpoenas, or lawful government requests;
  • detect or prevent fraud, money laundering, abuse, or security threats;
  • protect GiftBoro, our customers, service providers, or other persons;
  • enforce our Terms and legal rights;
  • investigate payment disputes or unauthorized transactions.

Business transfers

If GiftBoro is involved in a merger, acquisition, restructuring, financing, or sale of business assets, personal information may be transferred as part of that transaction, subject to applicable law.

GiftBoro does not sell or rent personal information to third parties for monetary compensation.

5. Cookies and Similar Technologies

GiftBoro and its service providers may use cookies and similar technologies to:

  • keep the website and checkout functioning;
  • maintain your session;
  • remember preferences;
  • prevent fraud and unauthorized activity;
  • measure website performance;
  • understand how visitors use the website.

You may control cookies through your browser settings. Disabling essential cookies may prevent parts of GiftBoro, including account or checkout functions, from working correctly.

Where required by law, non-essential cookies will be used only after obtaining your consent.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • fulfill orders and provide our services;
  • maintain transaction and accounting records;
  • provide customer support;
  • prevent fraud and abuse;
  • resolve disputes and chargebacks;
  • enforce our agreements;
  • comply with legal, tax, accounting, and regulatory obligations.

Retention periods may vary depending on the type of information and the reason it is processed. When information is no longer required, we will delete, anonymize, or securely restrict access to it.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our website and checkout are provided through encrypted HTTPS connections. Payment credentials are processed by specialized payment providers rather than being stored directly by GiftBoro.

However, no online service or method of electronic transmission is completely secure. You are responsible for protecting your account password, email account, and any delivered gift card code.

Please contact us immediately if you believe your account, order, or digital gift card has been accessed without authorization.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • request access to personal information we hold about you;
  • request correction of inaccurate information;
  • request deletion of certain information;
  • request restriction of or object to certain processing;
  • receive a portable copy of certain information;
  • withdraw consent;
  • opt out of marketing communications;
  • submit a complaint to a competent data-protection authority.

These rights may be subject to legal exceptions. For example, we may retain transaction information when required for tax, accounting, fraud-prevention, dispute-resolution, or legal-compliance purposes.

To exercise a privacy right, contact us using the information below. We may need to verify your identity before completing the request.

You may unsubscribe from marketing emails using the unsubscribe link included in the message. You will continue to receive necessary transactional emails, such as receipts, order-delivery messages, security notices, and customer-support responses.

9. International Data Transfers

GiftBoro, its payment providers, digital-product suppliers, and other service providers may process information in countries other than the country where you live.

Where required by applicable law, we use appropriate safeguards for international transfers, such as contractual data-protection provisions or other legally recognized transfer mechanisms.

10. Third-Party Services

GiftBoro may contain links to third-party websites or provide products issued or redeemed by third-party brands.

We do not control the privacy practices of those third parties. Their collection and use of information are governed by their own privacy policies and terms.

11. Children’s Privacy

GiftBoro is not directed to children under the age of 13, or a higher minimum age where required by local law.

We do not knowingly collect personal information from children below the applicable minimum age. If you believe a child has provided personal information to us, please contact us so that we can review and delete it where required.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our services, providers, legal obligations, or privacy practices.

The updated version will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated through the website or by email where required by law.

13. Contact Us

GiftBoro is operated by:

SSR Technologies LLC 571 S Washington, Afton, WY 83110

Email: privacy@giftboro.com Customer support: support@giftboro.com Website: giftboro.com

For privacy requests, include the email address associated with your GiftBoro account or order and a description of your request.

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Operated by SSR Technologies LLC.